Returns Made Simple
Received something that isn’t right? Contact us with your order details, and our team will guide you through the return process with care.
Returns FAQ
What is your return window?
Eligible items may be returned within 7 days of delivery, unused and in original packaging.
Which items cannot be returned?
Personalized, customized, made-to-order, sale, and certain hygiene-sensitive items are non-returnable.
How do I request a return?
Start a return through WhatsApp or email with your order number and product photos.
When will I receive my refund?
After inspection, approved refunds are issued to your original payment method within 7 business days.
Who pays international return shipping?
International return shipping, duties, and taxes may be deducted unless the item arrived damaged or incorrect.